SaaS Implementation Issues #

Many types of software components and applications frameworks may be employed in the development of SaaS applications. Using new technology found in these modern components and application frameworks can drastically reduce the time to market and cost of converting a traditional on-premises product into a SaaS solution. According to Microsoft, SaaS architectures can be classified into one of four maturity levels whose key attributes are ease of configuration, multitenant efficiency, and scalability. Each level is distinguished from the previous one by the addition of one of these three attributes. The levels described by Microsoft are as follows  

SaaS  Architectural  Maturity  Level  1—Ad-Hoc/Custom: The  first  level of maturity is actually no maturity at all. Each customer has a unique, customized version of the hosted application. The application runs its own instance on the host’s servers. Migrating a traditional non-networked or client-server application to this level of SaaS maturity typically requires the least development effort and reduces operating costs by consolidating server hardware and administration

SaaS   Architectural   Maturity   Level   2—Configurability: The   second   level of SaaS maturity provides greater program flexibility through configuration metadata. At this level, many customers can use separate instances of the same application. This allows a vendor to meet the varying needs of each customer by using detailed configuration options. It also allows the vendor to ease the maintenance burden by being able to update a common code base.

SaaS   Architectural   Maturity   Level   3—Multitenant    Efficiency: The third maturity level adds multitenancy to the second level. This results in a single program instance that has the capability to serve all of the vendor’s customers. This approach enables more efficient use of server resources without any apparent difference to the end user, but ultimately this level is limited in its ability to scale massively.

SaaS Architectural Maturity Level 4—Scalable: At the fourth  SaaS  maturity level, scalability is added by using a multitiered architecture. This architecture is capable of supporting a load-balanced farm of identical application instances running on a variable number of servers, sometimes in the hundreds or even thousands. System capacity can be dynamically increased or decreased to match load demand by adding or removing servers, with no need for further alteration of application software architecture.

The key characteristics of SaaS